MINI FAQ
Q: Why should I choose your dealership?
A: At MINI of Manhattan, we’re committed to excellence at every stage. Our highly trained Motoring Advisors know every model inside-out. From selecting the perfect features, to financing, to maintenance—we make the process transparent, simple, and focused on what you need. We believe buying and owning a MINI should be fun and worry-free.
Q: Can I buy a car online?
A: Yes! You can complete your entire purchase online through our secure MINI Fast Track system. Once your order is confirmed, you can choose to pick up your new MINI here at our showroom or arrange for delivery right to you. We’ll guide you through each step to make it seamless.
Q: What kind of financing services do you offer?
A: : We provide a variety of financing and leasing options tailored to many different credit situations. Our Finance Center offers tools like online credit applications and calculators so you can understand your options at home. During your visit, we’ll walk through what works best for your budget and lifestyle.
Q: Do you sell Electric models?
A: Absolutely. If you don’t see what you’re looking for in our current inventory, let us know—we can help locate one or order a model that matches your preferences.
Q: Do you have 2026 models available?
A: Yes, we have plenty of 2026 models stocked! Browse our new inventory to see what’s available—and if you don’t find your model, we can discuss ordering or arranging something especially for you.
Q: Who can I contact regarding sponsorship opportunities?
A: For sponsorships, community events, or marketing partnerships, please call us at (212) 586-2269. We’ll connect you to the right person on our outreach and community team.
Q: Do I need an appointment to test drive a vehicle?
A: It’s not required, but highly recommended. Scheduling ahead ensures the vehicle you want is ready and waiting, and it gives us time to support you fully. You can call us or use our online appointment scheduler.
Q: Can I sell my car here even if I’m not buying from you?
A:Yes — whether or not you’re purchasing from us, we can help you sell or trade in your vehicle. Bring it in for an appraisal, and we’ll give you a fair offer. Give us a call (212) 586-2269!
Q: Are certified pre-owned vehicles sold here?
A: Yes. We have a range of Certified Pre-Owned (CPO) MINIs in addition to regular pre-owned vehicles. Our certified vehicles go through rigorous inspection and come with extra assurances. Feel free to ask us about specific CPO models. If you have a vehicle in mind, give us a call (212) 586-2269!
Q: Do you offer student discounts?
A: Yes! Ask us about the MINI College Grad Program. It’s designed to help recent graduates with special incentives and financing perks to make getting into a MINI more accessible.
Q: Do you offer any lease deals?
A: Definitely. We frequently have lease specials available. You can view current offers under our “Specials & Financing” tab on the website, or we can customize a lease plan during your visit.
Q: Do you have MINI vehicle reviews?
A: Yes. We maintain a library of reviews and comparisons between MINI models to help you make an informed decision. We also compare against similar vehicles from other brands so you have full perspective.
Q: Can I finance a used car?
A: Yes. We offer financing options for both new and pre-owned vehicles. Our financing team will work with you to find a plan that fits your credit, needs, and budget.
Q: Are pre-owned vehicles sold here?
A: Yes. We have a robust selection of pre-owned MINIs, including certified ones. All come with full disclosure, inspection, and support from our sales team.
Q: Do you offer vehicle specials?
A: Yes. Our specials include discounted lease offers, financing deals, and seasonal promotions. Check the “Specials & Financing” section of our website or reach out to our team to learn about current opportunities.
Q: I don’t have the best credit, can I still get approved for a car?
A:Yes. We work with customers from various credit backgrounds. Our Finance Center can help you get pre-approved and explore options that match your situation. Transparency is key—we aim to find a solution that works.
Q: What can I do if you don’t have the car I’m looking for?
A: If we don’t have your ideal MINI in stock, we can help you locate one from other dealerships or build one to your specs. Contact us, and we’ll walk you through the pre-order or custom order process. You can pre-order a vehicle online or call us at (212) 586-2269 for more information!
Q: How do I save time at the dealership?
A: To streamline your experience at the dealership, we recommend browsing our inventory online to identify the cars you’re most interested in, using our online finance tools to submit pre-approval forms ahead of time, bringing all necessary documents such as your driver’s license and proof of insurance, and scheduling a test drive in advance so the vehicle you want is ready when you arrive.
Q: Is your showroom open on Sundays?
A: No — we’re closed on Sundays. Our showroom is open Monday through Saturday (with earlier hours during weekdays for service). If you need assistance during off hours, you can still contact us via phone or web, and we’ll respond as soon as possible.
Q: Can I custom order a MINI vehicle?
A: Yes! We offer custom ordering for new MINIs so you get exactly the look, features, and specifications you want. You can place your custom order through our site or by speaking with our sales team to go through your choices.
Q: Do you offer car comparisons?
A: Yes. We provide both in-house comparisons of different MINI models, and side-by-side comparisons with competitive vehicles. This helps you see how features, price, and performance measure up so you can make the best decision.
Q: I’m in the market for a new car but I’m not sure which vehicle is best for my lifestyle. Can you help?
A: Absolutely. Our team is here to assist you every step of the way. We’ll listen to your daily routine, preferences, budget, and needs—and then match you to a MINI or pre-owned vehicle that fits. You can also explore our reviews and comparison guides online to help clarify what’s best for you ahead of time.
Q: Do you sell used vehicles of other brands besides MINI?
A: No, we specialize exclusively in MINI vehicles—even our pre-owned and certified offerings are all MINIs. That way, we can focus on expertise, parts, and service tailored specifically to MINI owners.
Q: What are your hours?
A: Our dealership is open Monday through Friday with Sales available from 9:00 AM to 6:00 PM (appointments recommended) and on Saturday from 10:00 AM to 4:00 PM, while our Service Department operates weekdays from 7:30 AM to 6:00 PM and Parts is available Monday through Friday from 8:00 AM to 4:30 PM; please note that all departments are closed on Sundays.
