Always an excellent experience when I bring my MINI Cooper in for servicing. Great staff!
Mixed feelings. Receptionists, sales department extremely nice and helpful. However, the service department's attitude sub par. Additionally, our Mini wasn't even vacuumed after the oil change and basic service appointment.
Absolutely the best car sales experience you could hope for. No hassles, no upsales, completely transparent. You can trust you are getting the very best at the very best price.
Everyone is very friendly. Great customer service!
If you really enjoy driving (and don’t view a car as just a means to get from one place to another) than MINI is for you. If you want a hassle free experience and excellent deal from a car salesman that you can trust than you should buy from my “new” friend Alex (aka Sasha) at MINI of Manhattan. I was referred to Sasha from a couple I met in my parking garage who purchased two MINIs and highly recommended him. I visited the showroom once, immediately felt comfortable with Sasha, who not only at a good sense of humor (at least he laughed at my jokes), he also took me for a test drive on the West Side highway and city streets so I could get a really good feel for how the 2019 Countryman S ALL4 drove in different conditions. It's fun and drives great! He had me parallel park the vehicle as well to get the full measure of the car. Back at the showroom he had two models in stock I was interested in, but no pressure because I wasn’t ready to purchase at that time. About a week later I decided on one of the models. I did not have to return to the showroom; we negotiated the price by e-mail and phone. It was all relatively hassle free. We then set up a date and time for me to take delivery of the vehicle. If you are in the market for a MINI, ask for my friend Sasha!
This is my third Mini Cooper that I purchased from Sasha. He makes buying a car, a pleasure. He’s fair, knowledgeable and honest.. The experience is always professional and they treat you like family. I definitely will be back for a fourth time. Thank you.
Great dealership. Matteo was brilliant and got me a great deal.
Leave Us A Review